top of page



In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!


At BLACK CRYSTAL all information collected by web forms and e-mail is used solely to make your shopping experience more convenient. We do not disclose this information to third parties at any time.

By signing up for a new account and/or submitting your e-mail address, you give BLACK CRYSTAL jewels permission to contact you by e-mail regarding your orders and other information related to our products and services. If you do not wish to receive such e-mails, simply send a message to with the subject line "unsubscribe", and your e-mail address will be removed from our mailing list. 


When you enter our web store, a cookie is deposited in order to uniquely identify your computer on the internet.  A cookie is a small text file that contains randomly generated numbers and letters that allows us to keep track of additions made to your shopping cart and allows you to place your order online.  If your browser does not accept cookies, you will be unable to use our web store.  This cookie allows you to use our web store.

BLACK CRYSTAL advertises on the internet using third party vendors, such as Google. Google may use cookies based on a user's previous visits to our website in order to serve more relevant advertising. Visitors can opt out of Google's use of cookies by visiting Google's Ads Preferences Manager.


At BLACK CRYSTAL, we are committed to providing you with the most secure shopping experience possible. Your credit card number, name and contact information are protected by the use of SSL (Secure Sockets Layer) technology. With this technology only BLACK CRYSTAL is able to view your account information.

How do you find out if your connection is secure? Look in the lower, right hand corner of your browser. If there is an unbroken key or closed lock, you are using a secure connection. Additionally, if the web address you are at starts with "https" instead of "http," your connection is secure.

bottom of page